This pk 98 FAQ page covers everything our Pakistani players ask us most often. Whether you're new and trying to figure out how to register, or you've been with us for a while and want to know more about how withdrawals work, you should find your answer here. The questions are grouped by topic — use the search bar or the category pills at the top to find what you need quickly. If your question isn't here, our 24/7 support team at support@pk98.im will have the answer.
Account — Registration, Login & Verification
Registering at pk 98 takes under two minutes. Go to the
Register page, fill in your full name, Pakistani mobile number, email address, and date of birth. Choose a username and a strong password. Accept the Terms and Conditions and confirm you are 18 or over. You will receive an SMS verification code on your mobile — enter it to activate your pk 98 account. That's it. Your account is live and you can make your first deposit immediately.
Go to the
Login page and enter your registered Pakistani mobile number or email address, then your password. Click "Log In to PK 98". If you have two-factor authentication enabled, you'll also receive an SMS code to confirm your identity. If you've forgotten your password, click "Forgot password?" on the login page to reset it via SMS or email. If you can't remember which identifier you used, contact
support@pk98.im — our team can locate your account securely.
PK 98 requires identity verification (KYC) before processing your first withdrawal. The accepted documents are your Pakistani CNIC (Computerised National Identity Card) or a valid passport. You upload a clear photo of the front and back of your CNIC via the Account Verification section in your pk 98 account settings. Verification is typically completed within 24 hours. You do not need to verify to make a deposit or place bets — only to withdraw your winnings.
No. Each person is permitted one pk 98 account only. Duplicate accounts are a violation of our Terms and Conditions. If multiple accounts are found to be operated by the same individual, all bonus funds will be forfeited and the additional accounts will be permanently closed. If you have lost access to an old pk 98 account, please contact support rather than creating a new one — we can usually restore access quickly once identity is confirmed.
You can update your email address and password directly from Account Settings after logging in to pk 98. Changes to your registered Pakistani mobile number require identity verification and must be processed by our support team to protect account security — email support@pk98.im with your CNIC and the new number you wish to register. Name and date of birth changes also require supporting documentation as these are tied to your KYC verification record.
Payments — Deposits, Withdrawals & PKR
PK 98 accepts deposits in Pakistani Rupees via Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer (IBFT) to all major Pakistani banks, and Visa or Mastercard debit and credit cards. The minimum deposit is Rs 500. Most Easypaisa and JazzCash deposits arrive in your pk 98 wallet within seconds. IBFT transfers typically take 5–30 minutes depending on your bank. Card deposits are processed instantly in most cases. There are no deposit fees charged by pk 98.
PK 98 processes withdrawal requests quickly. Easypaisa and JazzCash withdrawals typically arrive within 10 to 15 minutes of being approved. IBFT bank transfers to Pakistani banks usually complete within 30 minutes to 2 hours during banking hours. The first withdrawal from a pk 98 account requires completed KYC verification — subsequent withdrawals from verified accounts are processed faster. Withdrawals are returned to the same payment method you used to deposit. There are no fees on standard PKR withdrawals at pk 98.
The minimum withdrawal amount at pk 98 is Rs 500. There is no maximum single withdrawal limit for fully verified accounts. For accounts that have not yet completed KYC verification, withdrawals are capped at a lower threshold until verification is complete. We recommend completing account verification early so there are no delays when you want to cash out. Withdrawal requests can be made from the Cashier section after logging in to your pk 98 account.
In most cases, Easypaisa and JazzCash deposits at pk 98 arrive within 30 seconds. If your balance hasn't updated after 10 minutes, first refresh your pk 98 account page. Then check your Easypaisa or JazzCash transaction history to confirm the payment left your wallet successfully. If the payment shows as sent on your end but your pk 98 balance is still unchanged after 30 minutes, contact us at support@pk98.im with your transaction reference number and we will trace and credit it manually, typically within an hour.
PK 98 operates exclusively in Pakistani Rupees (PKR). Your account balance, bets, winnings, deposits, and withdrawals are all denominated in PKR. There are no currency conversions, no USD or EUR transactions, and no hidden conversion fees. This is one of the main reasons Pakistani players choose pk 98 over offshore betting platforms — every rupee is exactly what it says it is, with no value lost to exchange rates.
Cricket Betting — Odds, Markets & In-Play
PK 98 covers all major international and domestic cricket tournaments. This includes the Pakistan Super League (PSL), ICC Champions Trophy, ICC T20 World Cup, Asia Cup, bilateral Test series and T20 internationals involving Pakistan and all major cricketing nations, plus the Indian Premier League (IPL) and other major T20 leagues. Markets include match winner, top batsman, top bowler, total runs, method of dismissal, live in-play ball-by-ball markets, and more. Markets go live as soon as lineups are announced.
Yes, in-play betting is one of the most popular features at pk 98 for Pakistani cricket fans. Once a match is underway, you can place bets on the current over's runs, the next wicket method, session totals, partnership runs, and more — with odds updating in real time ball by ball. Cash Out is available on selected pre-match and in-play cricket markets, allowing you to lock in a profit or cut your losses before the match finishes. The in-play section is accessible from the main Sports Betting or Cricket Betting pages after logging in.
Most cricket bets at pk 98 are settled within 30 minutes of the official result being confirmed by the relevant governing body. For match winner and top scorer markets, settlement typically happens within 15 minutes of the match ending. In-play markets are settled as each event concludes — for example, an over-by-over market settles at the end of that over. Winnings are credited to your pk 98 PKR balance automatically once settlement is complete. If a bet is unsettled after two hours, contact support with your bet slip reference.
If a cricket match is abandoned, called off due to rain, or results in a no-result before the minimum number of overs is completed, pk 98 voids all affected bets and returns your stake in full to your PKR balance. This applies to match winner, series winner, and most standard markets. Some markets — such as toss winner, individual over bets, or first innings runs — may settle on data already established before the abandonment. Full settlement rules are detailed in the pk 98 Terms and Conditions.
Live Casino — Tables, Games & PKR Stakes
PK 98's live casino lobby offers a wide range of real-dealer games including Baccarat (standard, Speed, and Lightning variants), Teen Patti, Andar Bahar, Roulette (European and Lightning), Blackjack, Dragon Tiger, and game shows such as Crazy Time and Monopoly Live. Tables are open 24 hours a day, 7 days a week. Stakes are denominated in PKR and range from micro-limit tables suitable for casual players to high-limit VIP tables. All live casino games are streamed in HD from professional studios with real human dealers.
Minimum bets on pk 98 live casino tables start from as low as Rs 100 per round on standard Baccarat and Teen Patti tables. Some speciality game show tables have their own minimum bet amounts displayed in the lobby before you sit down. High-roller and VIP tables have higher minimums but also higher maximum bet limits. All stake amounts are shown in PKR in the pk 98 live casino lobby so you know exactly what you're committing to before joining a table.
Live casino streaming at pk 98 requires a stable internet connection of at least 5 Mbps for HD quality. If you experience buffering, try switching from Wi-Fi to mobile data (or vice versa), closing other apps that are using bandwidth, reducing the stream quality in the game's settings from HD to SD, or refreshing the page and rejoining the table. If the problem persists across multiple sessions, contact support@pk98.im and include your device type and network provider so our team can investigate.
Slots — Jackpots, Free Spins & RTP
PK 98 offers over a thousand slot titles from leading game studios. The library includes classic 3-reel fruit machines, modern 5-reel video slots with bonus features and free spin rounds, Megaways titles with up to hundreds of thousands of paylines, and progressive jackpot slots where prizes can grow into millions of PKR. New slots are added regularly — the "New Games" section in the pk 98 slots lobby is updated weekly. All slots are available on mobile and desktop without any download required.
Free spins at pk 98 are awarded either as part of a promotional bonus (for example, as part of a welcome or reload offer) or triggered within a slot game itself by landing scatter or bonus symbols. Promotional free spins are credited to your account and used on the specified game. Winnings from promotional free spins are subject to a wagering requirement as stated in the relevant bonus terms. In-game free spins triggered by scatter symbols are paid out immediately at the stake you were playing and carry no separate wagering requirement beyond normal game play.
All slot games at pk 98 are supplied by verified third-party studios and use certified Random Number Generator (RNG) technology. RTP stands for Return to Player — it is the theoretical percentage of all wagered money that a slot game pays back over millions of spins. For example, a slot with 96% RTP theoretically returns Rs 96 for every Rs 100 wagered over the long run. RTP information for individual slot games is visible in the game information panel inside each game at pk 98. Most of our slots have RTPs between 94% and 97%.
Responsible Gaming — Limits, Breaks & Self-Exclusion
Log in to pk 98, go to Account Settings, and select Responsible Gaming. Click Deposit Limits and choose a daily, weekly, or monthly cap in PKR. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 7-day waiting period. This is by design — it stops impulsive limit increases in the heat of the moment. You can also set loss limits and session time limits from the same Responsible Gaming section. For more detail on all available tools, see our
Responsible Gaming page.
PK 98 offers both cooling-off periods (1 to 30 days) and longer self-exclusion (minimum 30 days, up to permanent). Cooling-off and self-exclusion can be activated directly in Account Settings → Responsible Gaming, or by contacting us via live chat or email at support@pk98.im at any hour. Self-exclusion takes effect within 24 hours. During the exclusion period your pk 98 account is completely locked — no deposits, no bets, no marketing communications. Your remaining PKR balance is returned to your registered payment method. Self-exclusion cannot be reversed before the period expires.
First and most importantly — reaching out is the right thing to do. PK 98's support team is available 24/7 at support@pk98.im and via live chat, and our staff are trained to assist players who are concerned about their gambling. We will help you set limits or initiate self-exclusion immediately without judgment. If you prefer to speak with someone independent of pk 98, we encourage you to talk to a trusted family member, your GP, or a community mental health resource in Pakistan. You can also use our self-exclusion tool right now from the
Responsible Gaming page.
Technical — Mobile, App & Browser
PK 98 is fully optimised for mobile browsers on both Android and iOS. The site works as a web app from any modern mobile browser — Chrome, Safari, Firefox, or Samsung Internet. Simply open pk98.im in your mobile browser, log in, and the interface automatically adjusts for your screen size. You can add pk98.im to your home screen via your browser's "Add to Home Screen" option for an app-like experience with a single tap to open. No download from a third-party source is required.
If pk98.im is loading slowly or not opening, try these steps in order: (1) Check your internet connection — switch from Wi-Fi to mobile data or vice versa. (2) Clear your browser cache and cookies — stale cache data is a common cause of page load issues. (3) Try a different browser — Chrome is recommended for the best pk 98 experience on Android, and Safari on iOS. (4) Disable any VPN you may have enabled, as VPNs can slow connection speeds to pk98.im. If the issue continues, contact support@pk98.im with your device model and browser version.
Act immediately — contact pk 98 support via live chat or at support@pk98.im. Our team can freeze your account within minutes of receiving your report, preventing any further unauthorised activity. Have your registered mobile number or email address ready so we can verify your identity quickly. Change your password immediately if you still have access. After the account is secured, our security team will investigate the access log and advise on next steps. Enabling two-factor authentication (2FA) in Account Settings is the best way to prevent unauthorised access going forward.
Still Have Questions About PK 98?
The pk 98 FAQ above covers the most common questions from Pakistani players, but we know there will always be situations that need a personal answer. Our support team is available around the clock and genuinely knows the platform inside out. If you're asking about a specific bet, a payment that hasn't arrived, or a bonus that hasn't activated the way you expected, the fastest route to an answer is always our live chat, which you can open from inside your pk 98 account at any time.
For new players, the best starting points are the Register page where you can create a free account in under two minutes, and the Promotions page where you can check what welcome bonus is currently available for first deposits. If you've been with pk 98 for a while and have a general question about how a specific game or market works, the FAQ above should have the answer — and if it doesn't, we're adding new questions regularly based on what Pakistani players actually ask us.
One thing worth emphasising: pk 98 takes responsible gaming seriously, and a section of this FAQ is dedicated to it for that reason. The deposit limit tools, cooling-off periods, and self-exclusion options are genuinely there for your protection — they're not buried in obscure settings menus. If gambling stops being enjoyable and starts feeling like a problem, the right step is to use those tools or contact us, and we will help without judgment or delay.
